Child Sexual Abuse and Exploitation (CSAE) Policy

Company Name: Bibaha Barta
Registered Country: India
Contact Email: bibahabarta369@gmail.com

1. Zero-Tolerance Commitment

[Your Company Name] maintains a strict zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE).

Our matrimony platform is exclusively for individuals aged 18 years and above. Any attempt to involve minors in romantic, matrimonial, or sexual communication is strictly prohibited.

We comply with applicable Indian and international child protection laws, including:

• Protection of Children from Sexual Offences Act, 2012 (POCSO Act)

• Information Technology Act, 2000

• Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

• Google Play Developer Program Policies

2. Age Restriction Policy

Our app is strictly limited to users 18 years and older.

We implement the following safeguards:

• Mandatory age confirmation at registration

• Mobile number/email verification

• Monitoring for suspicious or inconsistent age declarations

• Manual review of flagged accounts

• Immediate removal of accounts identified as minors

If a user is found to be under 18, their account will be permanently terminated.

3. Prohibited Content and Conduct

The following are strictly prohibited:

• Uploading, sharing, or requesting Child Sexual Abuse Material (CSAM)

• Grooming, coercing, or soliciting minors

• Misrepresenting age to communicate with minors

• Sharing sexually explicit content involving minors (real or fictional)

• Attempting to move minors to private communication channels

• Facilitating trafficking, exploitation, or forced marriage involving minors

Violations result in immediate suspension or permanent termination and reporting to appropriate authorities.

4. Grooming Prevention and Monitoring

As a matrimony platform that allows private communication, we implement:

• Automated detection systems to flag suspicious behavior

• User-reporting tools in chat and profile sections

• Swift investigation of flagged content

• Restriction or suspension pending review

We actively monitor for patterns indicating predatory behavior.

5. Reporting Mechanism

Users can report suspected CSAE or underage users through:

• In-app “Report” feature

• Email: [Support Email Address]

All reports are reviewed on priority.

If we identify credible evidence of child exploitation, we will:

• Remove offending content immediately

• Permanently ban the user

• Preserve evidence as required under Indian law

• Report to appropriate law enforcement or cybercrime authorities, including portals managed by the Ministry of Home Affairs

Users may also report cybercrime directly at the Government of India’s Cyber Crime Portal operated by the Indian Cyber Crime Coordination Centre (I4C).

If a child is in immediate danger, users should contact local police immediately (Dial 112 in India).

6. Cooperation with Law Enforcement

We fully cooperate with:

• Indian law enforcement agencies

• Cybercrime units

• Child protection authorities

We comply with lawful requests for data preservation and disclosure under applicable Indian regulations.

7. Data Retention for Safety and Legal Compliance

To assist investigations and comply with legal obligations, we may retain:

• Registration data

• IP logs

• Message records

• Device identifiers

All data handling complies with Indian data protection laws and our Privacy Policy.

8. Employee and Moderator Responsibilities

All employees and moderators:

• Must report suspected CSAE immediately

• Are prohibited from engaging in or facilitating CSAE

• Follow documented escalation procedures

9. Policy Updates

We reserve the right to update this CSAE Policy to reflect changes in Indian law or Google Play requirements. Updates will be posted within the app and/or website.

10. Contact Information

For CSAE-related concerns:

Bibaha Barta
Email: bibahabarta369@gmail.com